marketing & social media strategist focused primarily on helping public sector organizations achieve their objectives more efficiently and effectively

international speaker and workshop facilitator on the topics of strategic marketing, modern communications, social media engagement and government 2.0

Public Sector Marketing 2.0 - Fresh insights on government, association, and non-profit marketing in a Web 2.0 world

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Archive for the ‘Event’ Category

September 04, 2009

Strategic Social Media Marketing 2-day Workshop Finally Launched!

When I first launched the CEPSM social media marketing workshop in April, 2008, I really had no idea that it would garner such a positive response. In fact, we quickly stopped going through the logistical hassle of organizing public workshops since there was more than enough demand for private ones (organizations inviting me in). CEPSM was never meant to be solely in the workshop business, but this way all logistical items were taken care of by the client. However, over the last year, CEPSM has been getting numerous requests from individuals in the public and non-profit sectors to once again offer a social media marketing workshop that is open to the public. Well guess what, we listened.

To solve our logistical dilemma , we decided to partner with an organization that has been conducting workshops successfully for decades, The Centre of Excellence for Communications. Yes, I know it’s ironic that we happen to share similar names, however don’t let that confuse you. The CEC’s core business is workshops, whereas CEPSM’s core business is the consulting side (although training is part of our consulting process). I’ll stop confusing you though. The bottom line is this, on November 25-26, 2009 CEPSM/CEC are jointly launching the 2-day Social Media Strategies for the Public Sector workshop. The intent is to offer this workshop in major cities across Canada for the first year and then see how it evolves from there.

Those of you familiar with my 1-day workshop will notice the switch to 2-days. I wanted to change things up a bit and add a hands-on session where each participant can get their hands dirty by actually using all of the tools I introduce during Day 1.  Further still, we will be using a live Google Doc to fill out certain sections of the workbook collaboratively.I like to practice what I preach as much as I possibly can. This is a great opportunity for me to do so.

For those of you interested in receiving this training as part of a University Certificate, be sure to see if our Professional Certificate in Public Sector Marketing course offered through Carleton University’s Sprott School of Business is a right fit for you. I’m really looking forward to being part of the instructional team this year!

Ok then, if you have any questions whatsoever, fire me an email or give me a call. Also, to stay up to date on my speaking schedule visit the Upcoming Speaking Engagements page on my blog. And yes, we will still be offering our private workshops for those interested. This is not meant to replace them.

May 07, 2009

Malcolm Gladwell coming to Ottawa…and I got tickets for you!

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I may have mentioned this in another post a few weeks ago, however it definitely deserves it’s own post. United Way Ottawa has invited  Malcolm Gladwell , one of the most influential writers of our time, to speak at the National Arts Centre on June 11th, from 4-5pm. The format will be MG having an open conversation with  journalist and member of the United Way board of directors, Mark Sutcliffe. For all you newbies, Malcolm is a staff writer for The New Yorker and has also written best-selling books such as The Tipping Point, Blink and Outliers. Many of the concepts explained in his books stem from the findings of various researchers throughout the last century. Malcolm takes these concepts to the next level by applying them to modern times and using them to explain various aspects of social behaviour. If you haven’t read one of his books, stop what you’re doing, go to Amazon right now and order one…you won’t regret it. For the rest of you that need no convincing, read on…

As soon as I found out about MG coming to town, I ordered two $75 tickets without hesitation. A few weeks later one of my contacts at United Way Ottawa (former client) offered me two additional tickets. Rather than keep these to myself, I have decided to give these away on my blog in the form of a little Malcolm Gladwell “QCT” contest. Let me explain…

The Prize: Two tickets to see Malcolm Gladwell speak at the NAC ($150 value)

The Rules: Leave a comment on this blog post mentioning your favourite Malcolm Gladwell quote, concept, or theory. It can be one sentence or a novel.

The Deadline: June 1st, 2009 (midnight)

How will I pick the winner? I will write down the name of each person that leaves a comment, put it in a hat, and get my fiancee to pick a winner. I will announce this individual in a blog post on June 2nd, 2009.

Since I’m the one holding the contest, I may as well start it off by leaving you with my favourite Malcolm Gladwell quote:

“There can be as much value in the blink of an eye as in months of rational analysis.”

Good luck!

April 27, 2009

Upcoming conferences and reasons to attend them…

It definitely has not been an easy year for various conference organizers. I know of many marketing events (including some I had been invited to speak at), that had to be canceled this year for the first time due to low registration rates. The reason of course, being a direct result of the current economic state. From what I hear, it’s not so much the price of these events, but rather the fact that potential registrants are having to cut back from attending two or three events a year, to attending one, if any at all.

Many organizations naturally think of marketing as the first organizational function to cut back on in terms of budget. This is just fundamentally wrong. While my opinion may be slightly biased, I’m sure most people would agree with me if they understood what I mean by “marketing” in it’s purest form:

“Marketing is a process and set of tools wrapped in a philosophy for helping an organization do what it wants to do.”

If you cut back on this “process” of thinking, you’re subsequently cutting back on finding ways to be as efficient and effective as possible in reaching your organizations goals. Attending relevant conferences and events is absolutely crucial since it forces individuals to talk and meet face-to-face. A simple informal chat with one person over lunch may save you from re-inventing the wheel all year back in your office. That being said, I do agree that the conferences you attend should be chosen wisely. This brings me to the point of this post,which is to introduce you to two very “niche” conferences coming up that may be of interest to some of you.

MARCOM 2009 [Disclosure: Our company is a major sponsor of this event, and proud of it!]

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When & where: June 3-4, 2009 at the Pearson Convention Center in Brampton, Ontario (close to Pearson Airport)

Twitter hashtag: #marcom2009

Official description: “Now in its 11th year, MARCOM is a national conference that tackles key marketing issues and challenges facing the public and not-for-profit sectors. This two-day conference provides a once-a-year opportunity to learn, share best practices and network with like-minded colleagues from across Canada who understand the importance of marketing in achieving organizational objectives. The event features an impressive line-up of experts who will bring you up to date on the latest trends and best practices in the areas of strategic marketing planning, branding, marketing communications, revenue generation, social marketing ,social media engagement, and much more!”

Unique selling proposition: The only marketing conference in Canada dedicated solely to the public and non-profit sectors.

Personal note: Don’t let the name fool you, this conference is geared at marketing or communications folk, not just “marcom/promotion” people. What I feel really differentiates it is the focus on strategic thinking as opposed to the fluffy stuff. If you take a look at the speaker line-up for this year, you’ll see what I mean. Personally, I’m really looking forward to hearing Arlene Dickinson (from The Dragon’s Den) and Rahaf Harfoush (from Barack Obama’s New Media Team) speak within the context of this year’s conference theme: “Engage: Communicate, Collaborate, Captivate”. I will be presenting “Modern Market Research: Learn how to leverage free social media tools to make your job a breeze!” along with Nick Charney , one of my favourite “government-insider” bloggers over at CPS Renewal.  Additionally , I will be conducting a full-day pre-conference beginner workshop entitled “Social Media Marketing 101” for all the newbies. I guess the bottom line is that every single person working in a marketing (or communications) position for government or for a non-profit in Canada should be at this conference. Why? It’s the only one dedicated solely to you!

Special Discounts: I have been provided with the opportunity to offer my blog readers $50.00 off registration to either one of the three pre-conference workshops or regular conference registration or $100.00 off the combined 3-day fee for the entire conference. If you’re interested, just mention my name during phone registration or email me and I will send you the special promo code for online registration.

American Learning Insitute-Social Media for Government

When & Where: May 11-14, 2009 at the Delta Hotel in Ottawa, Ontario

Twitter hashtag: #aliconference

Official description: “Benchmark best practices, get practical advice, and learn how to leverage the power of social media in your government organization.”

Unique Selling Proposition: At this point in time, this is the only conference dedicated specifically to government and social media.

Personal note: While I never had a chance to attend the last few ALI conferences that took place in Ottawa, I’m looking forward to this one quite a bit given the rise in social media pioneers within government this year (have a look at the Government 2.0 Examples Wiki). Among others, departments that will be participating include:

1.  Treasury Board of Canada Secretariat
2.  National Aboriginal Health Organization
3.  City of Ottawa, Ontario
4.  Agriculture and Agri-food Canada
5.  Public Safety Canada

I will be speaking with Theresa Woolridge from Public Safety Canada about how we strategically approached social media within PSC and weaved focused tactics into the Get Prepared initiative. The bottom line for this conference is that you should consider attending if you’re looking for a very specific, intimate discussion on social media with government folk here in Ottawa.

Special Discounts: If you mention my name, you will receive 50% of the entire registration fee.

Wow, this post got a tad long suddenly. I will leave you with this: If one of these conferences has content that appeals to you, make the effort to go, it will be well worth it. And by all means, let me know if you’re going so that we can meet up!

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