Canadians speak out on the future of government eServices

I just came across an excellent new research report from PWC. It has a rather long  name “Next Generation of  eservices – CitizenCompass – Enhancing service delivery in the Canadian public sector“, however it’s quite informative nonetheless. Essentially its purpose was to ask Canadians how they are interacting with government now, and how they would like to interact in the future regarding service delivery. Continue reading “Canadians speak out on the future of government eServices”