Mike Kujawski | Navigating Digital Disruption - Tips, Insights and Occasional Rants On Digital Culture, Social (Behaviour Change) Marketing, and Government Communications.

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Canadian Government AI Chatbots: A Natural Next Step or Destined to Fail?

Published by Mike Kujawski on August 13, 2024

Ever since the early days of Alexa, Siri, and Google Assistant, I’ve been fascinated by the idea of an AI-powered, government-vetted chat interface (voice or…

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The Convergence of Citizen-Centric Concepts in the Canadian Government: Marketing and User-Centered Design.

Published by Mike Kujawski on September 13, 2023

Earlier this summer, the announcement of a new Minister for Citizens’ Services by the Prime Minister’s Office (PMO) got me thinking about the drastic increase I’ve noticed…

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